What is the ATSI Award of Excellence?

The ATSI Award of Excellence is a prestigious honor given by the Association of TeleServices International to call centers that demonstrate outstanding customer service, determined through a six-month independent mystery caller evaluation program.

How is the ATSI Award of Excellence evaluated?

The Award of Excellence program uses a six-month 'mystery caller' quality assurance process where random calls are independently placed into the call center and scored against pre-defined industry criteria.

How many times has Advantage TeleMessaging earned the ATSI Award of Excellence?

Advantage TeleMessaging, Inc. has earned the ATSI Award of Excellence five years in a row.

ATSI Award Of Excellence Earned Five Years In A Row

Joseph Kohalmi : Updated on June 19, 2026

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We are excited to announce that Advantage TeleMessaging, Inc. has once again earned the Award of Excellence for Outstanding Service by the Association of TeleServices, International (ATSI)!

The Award of Excellence program is a six month long "mystery caller" quality assurance evaluation independently judged by placing random calls into our call center.

After scoring these calls against pre-defined industry criteria, ATSI has determined that Advantage TeleMessaging, Inc. has exceeded expectations in customer call service and should be awarded with this prestigious honor.

Our dedicated team understands that excellence requires a level of service that considers the caller first in every aspect of the call; and we are all committed to achieving the greatness our clients and their callers expect and deserve.

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