Call Center & Answering Service News

Celebrating 25 Years Of Service

Advantage TeleMessaging, Inc. celebrated its 25th Anniversary on September 28th, 2019! Since 1994, they have been dedicated to the success of every one of their clients by striving to offer nothing less than excellence in customer service.

Advantage TeleMessaging, Inc. has grown from a one-agent, local answering service in West Reading, PA to a multi-award-winning, call management center with over 500 clients throughout the United States and Canada.

Advantage TeleMessaging, Inc. would like to express their gratitude to all of their clients throughout the years for helping them achieve this milestone. Here’s to another successful 25 years!

Please click on the following link to view our 25th Anniversary article courtesy of the Reading Eagle Newspaper: https://www.readingeagle.com/business-weekly/article/advantage-telemessaging-inc-celebrates-25th-anniversary.

 

 

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Providing Quality Answering Service Requires Ongoing, Intentional Effort

Businesses that care about their customers and callers want to provide a professional experience over the phone. That’s why most every organization cares about customer service quality, which is why they want an answering service that also stresses customer service quality.

Topics: Call Center Business Answering Service HIPAA reports offs call offs report offs Business solutions after-hours support full-time hire alternative telephone support need help after-hours for business virtual receptionist award winning telephone agents can't afford receptionist can't afford on call members quality assurance team training help training employee training