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1 min read

Answering Service Case Study: Insurance Agency Helps Hundreds After Storm

Drew Ritter: Mar 11, 2020 2:47:48 PM

Robin peered through the water cascading down her windows. Tree branches, roofing materials, and garbage streamed past her house in a swarm of...

Insider Call Center Business Answering Service HIPAA reports offs call offs report offs employee lawsuit Business solutions after-hours support full-time hire alternative telephone support need help after-hours for business virtual receptionist award winning telephone agents can't afford receptionist can't afford on call members quality assurance team training help training employee training
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Celebrating 25 Years Of Service

Joseph Kohalmi: Oct 22, 2019 3:38:52 PM

Advantage TeleMessaging, Inc. celebrated its 25th Anniversary on September 28th, 2019! Since 1994, they have been dedicated to the success of every...

Call Center Business Answering Service HIPAA reports offs call offs report offs employee lawsuit Business solutions after-hours support full-time hire alternative telephone support need help after-hours for business virtual receptionist award winning telephone agents can't afford receptionist can't afford on call members quality assurance team training help training employee training
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2 min read

Providing Quality Answering Service Requires Ongoing, Intentional Effort

Joseph Kohalmi: Jul 23, 2019 11:54:50 AM

Businesses that care about their customers and callers want to provide a professional experience over the phone. That’s why most every organization...

Call Center Business Answering Service HIPAA reports offs call offs report offs Business solutions after-hours support full-time hire alternative telephone support need help after-hours for business virtual receptionist award winning telephone agents can't afford receptionist can't afford on call members quality assurance team training help training employee training
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