On The Line

Real Talk on Answering Services, Call Management, and 24/7 Customer Experience

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Answering Service (2)

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2 min read

Why You Should Go with a Certified Answering Service

If you’ve shopped around for answering services, you’ve surely seen a pattern. What’s the one thing they all claim? Every answering service insists...

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1 min read

Construction Company Benefits from Expanding Their Answering Service’s Role

Tim Koenig poked his head in David Lynde’s office Monday afternoon, wearing a big grin. “We got the Fitzgerald Natatorium job!” David beamed. “That’s...

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2 min read

Answering Service Case Study: Properly Handling Employee Call Offs

The phone was ringing before Lauren could even sit down. She answered it. It was her boss, Michael Reite, the executive vice-president of human...

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1 min read

Telephone Answering Service Helps Business Grow

Dennis Harris, owner of ACSI Business Machines faced a problem. His office machine business had a high number of calls at certain times of the day...

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4 Years 2018

1 min read

Advantage TeleMessaging, Inc. Wins Coveted Industry Award of Excellence

We are excited to announce that Advantage TeleMessaging, Inc. has once again earned the Award of Excellence for Outstanding Service by the...

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2 min read

Providing Quality Answering Service Requires Ongoing, Intentional Effort

Providing Quality Answering Service Requires Ongoing, Intentional Effort

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1 min read

Are You Ready To Take The Call?

Dazed, Bill Mason cradled his head in his trembling hands. Five minutes before, his line supervisor had rushed into his office reporting that the...

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