On The Line

1 min read

Telephone Answering Service Helps Business Grow

Dennis Harris, owner of ACSI Business Machines faced a problem. His office machine business had a high number of calls at certain times of the day...

1 min read

Advantage TeleMessaging, Inc. Wins Coveted Industry Award of Excellence

We are excited to announce that Advantage TeleMessaging, Inc. has once again earned the Award of Excellence for Outstanding Service by the...

2 min read

Providing Quality Answering Service Requires Ongoing, Intentional Effort

Providing Quality Answering Service Requires Ongoing, Intentional Effort

1 min read

Are You Ready To Take The Call?

Dazed, Bill Mason cradled his head in his trembling hands. Five minutes before, his line supervisor had rushed into his office reporting that the...

Spotlight on Drew

Berks County Living recently did a profile on Drew Ritter, owner and President of Advantage TeleMessaging, Inc. You can check it out here:...

2 min read

Are you HIPAA-Compliant?

HIPAA-compliance is a vital practice all businesses must adhere to when handling Protected Health Information (PHI) and Electronic Patient Health...