2 min read
Answering Service Case Study: Properly Handling Employee Call Offs
The phone was ringing before Lauren could even sit down. She answered it. It was her boss, Michael Reite, the executive vice-president of human...
Business (2)
1 min read
Advantage TeleMessaging, Inc. Wins Coveted Industry Award of Excellence
We are excited to announce that Advantage TeleMessaging, Inc. has once again earned the Award of Excellence for Outstanding Service by the...
2 min read
Providing Quality Answering Service Requires Ongoing, Intentional Effort
Providing Quality Answering Service Requires Ongoing, Intentional Effort
1 min read
Are You Ready To Take The Call?
Dazed, Bill Mason cradled his head in his trembling hands. Five minutes before, his line supervisor had rushed into his office reporting that the...
Spotlight on Drew
Berks County Living recently did a profile on Drew Ritter, owner and President of Advantage TeleMessaging, Inc. You can check it out here:...
2 min read
Are you HIPAA-Compliant?
HIPAA-compliance is a vital practice all businesses must adhere to when handling Protected Health Information (PHI) and Electronic Patient Health...