Call Center & Answering Service News

ATSI Award Of Excellence Earned Five Years In A Row

Written by Joseph Kohalmi | Jun 14, 2019 8:52:51 PM
We are excited to announce that Advantage TeleMessaging, Inc. has once again earned the Award of Excellence for Outstanding Service by the Association of TeleServices, International (ATSI)!
 
The Award of Excellence program is a six month long "mystery caller" quality assurance evaluation independently judged by placing random calls into our call center.   
 
After scoring these calls against pre-defined industry criteria, ATSI has determined that Advantage TeleMessaging, Inc. has exceeded expectations in customer call service and should be awarded with this prestigious honor.  
 
Our dedicated team understands that excellence requires a level of service that considers the caller first in every aspect of the call; and we are all committed to achieving the greatness our clients and their callers expect and deserve