An award-winning entrepreneur, recognized by the Forbes organization, Drew has been with Advantage TeleMessaging, Inc. since day one when his mother started the company. He started as an agent and worked his way up through the ranks until he purchased the company from his mother in 2008. Drew is hands-on and responsible for not only all aspects of the day-to-day operation but the overall all fiscal health of the company.
Natalie is our Swiss Army Knife of the team and is indispensable. She has been with us for almost 20 years and holds her industry certifications as both an Agent, Advanced Agent and Supervisor from the Association of TeleServices, International (ATSI). She makes sure that all accounts are setup properly and maintain the highest level of efficiency. Making sure the calls get answered and handled properly is job one!
Nikki Hafer has worked with Advantage TeleMessaging, Inc. for over 17 years and is also an indispensable member of the Operations team. She handles programming for both Secure Messaging and Secure Messaging Plus. She also enters client changes and client schedules. Nikki also dispatches and oversees the flow of the calls on the call floor. She is currently being trained on the programming aspect of our internal, telephony operating system.
Joe is responsible for procuring new clients and spreading the word about Advantage TeleMessaging, Inc. and the services we offer. He's almost like a Chief Problem Solver. Joe started out working on the phones as an agent before Drew gave him the chance to utilize his B.S. in Marketing in an exciting, new Sales & Marketing role. Chances are you will see him with Drew Ritter at one of the many trade shows he attends every year!
