The primary component of answering service is Call Forwarding, a feature available through your telephone service provider. Whenever you leave the office, you "activate" your answering service by forwarding your main office telephone line to one of our call center's dedicated numbers. To your callers, the switch is seamless. 

When the call enters our call center, it is transferred to the first available operator. Your account will flash on the operator's computer terminal complete with all necessary contact information and dispatch instructions. By answering your line in your company's name gives the caller piece of mind that someone is available 24 hours a day, 7 days a week for their needs. 

When you return to the office, you "de-activate" your answering service. You will now be taking your calls directly and can retrieve your messages through any one of our popular Client Services.